Terms and Conditions

1. Who we are

This website and the Nobs service are operated by Referent Software S.L., trading as Nobs, NIF B93952711, with registered address at Carretera Matanza, 6, 42330 San Esteban de Gormaz, Soria, Spain. We are registered in the Commercial Registry of Soria, sheet SO-5080, entry 1.

Contact: hello@nobsengineers.com, +34 711 286 187. Website: https://nobsengineers.com.

2. Scope and acceptance

These Terms govern your use of the website, predefined fixed-price build offers, and paid discovery call. Paid discovery is offered only to businesses and people acting for a business, not to consumers purchasing for personal purposes.

The purchase button identifies the discovery service and price. By selecting it and completing payment, you accept the current Terms and selected offer, acknowledge the Privacy Policy, and confirm that you have authority to bind the business you name at checkout. We record the legal versions, offer, checkout attempt, and acceptance time and provide a copy after payment.

3. Predefined build scope

A predefined project has a published fixed price for its listed scope and requirements. Discovery confirms whether the requested work fits that offer. Materially different or additional work is quoted separately. We may correct errors, decline work, or require engineer review. No engineering work begins under these Terms alone.

4. Discovery call and price

The discovery service costs €150, including VAT where applicable, and must be paid before booking. The final tax treatment is shown by Stripe at checkout and an invoice is issued. After Stripe confirms payment, you receive the booking link and agreement copy by email.

If you later accept the selected fixed predefined project, the €150 discovery fee is credited in full against the first sprint. A later proposal, statement of work or master services agreement governs the engineering engagement.

5. Cancellations and refunds

You may cancel before the discovery call takes place and receive a full refund of the €150 fee. Cancellations made at least two business days before the call are refunded automatically by the booking system; if you cancel later than that, we refund on request. Once the call has been completed, the discovery service has been supplied and the fee is retained. To cancel, email hello@nobsengineers.com with the booking and payment details.

If we determine during the call that Nobs is not the right team to build the project, we will tell you on the call and refund the €150 fee.

We may reschedule a call for reasonable operational reasons. If we cancel without offering a suitable replacement, we will refund the fee.

6. Your responsibilities

You must provide lawful, accurate and sufficiently complete information; cooperate reasonably; attend or cancel booked calls; and ensure that submitted materials do not infringe third-party rights or contain malware.

• Do not misuse, probe, disrupt or circumvent the website, payment, rate-limit or security controls.
• Do not use generated material as a substitute for your own technical, legal, financial or regulatory review.

7. Intellectual property

We and our licensors retain rights in the website, brand, software, templates and pre-existing materials. You retain rights in the information and materials you submit and grant us a limited right to process them to provide, secure and improve the requested service.

Ownership and licensing of project deliverables will be set out in the later written project agreement. No project IP transfers merely because you select an offer or complete discovery.

8. Availability and acceptable use

We aim to keep the website available and secure but do not guarantee uninterrupted or error-free operation. We may suspend access for maintenance, security, legal or abuse-prevention reasons. Links to third-party services are provided for convenience and are governed by their own terms.

9. Liability

Nothing excludes liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

To the maximum extent permitted by law, neither party is liable under these Terms for indirect or consequential loss, lost profit, revenue, data, opportunity or goodwill. Our aggregate liability arising from the offer and discovery service is limited to the amount you paid for that service.

10. Privacy and communications

Our Privacy Policy explains how we process personal data. Transactional emails about the selected offer, payment, booking, security and the agreement are part of the service and are not marketing communications.

11. Governing law and disputes

These Terms are governed by Spanish law. The courts determined by applicable Spanish procedural law have jurisdiction.

Please contact hello@nobsengineers.com first so we can try to resolve the issue. We do not require arbitration and do not waive class or collective rights where they exist.

12. Changes

The version accepted at checkout governs that purchase. We may update these Terms prospectively by publishing a new effective date; material changes do not retroactively alter an existing purchase.